Shipping Policy

Effective Date: 26/06/2024

At Sleepflex, we strive to ensure that your products are delivered to you in a timely and efficient manner. This Shipping Policy outlines the terms and conditions regarding the shipping of our products.

1. Shipping Destinations

Sleepflex ships products to addresses within [Specify regions, e.g., India, the United States, etc.]. We do not ship to P.O. boxes or APO/FPO addresses.

2. Processing Time

Orders are processed within 1-3 business days after receiving your order confirmation. Please note that orders are not processed or shipped on weekends or holidays.

3. Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates vary based on your location and the shipping method selected. Standard shipping typically takes [X] to [Y] business days.

4. Shipment Confirmation and Order Tracking

You will receive a shipment confirmation email once your order has shipped. This email will contain your tracking number(s). The tracking number will be active within 24 hours.

5. Customs, Duties, and Taxes

Sleepflex is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Damages

Sleepflex is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

7. International Shipping Policy

[Specify if international shipping is available and any specific terms related to it.]

8. Shipping Address

Please ensure that your shipping address is correct and complete. Sleepflex is not responsible for shipments sent to an incorrect or incomplete address provided by the customer.

9. Delays

While we strive to deliver your order within the estimated time frame, delivery dates are not guaranteed. Delays may occur due to unforeseen factors such as weather conditions, shipping carrier delays, or other circumstances beyond our control.

10. Contact Us

If you have any questions or concerns about your shipment, please contact us at:

Thank you for choosing Sleepflex. We appreciate your business and are committed to providing you with the best possible service.